For several years the company used a system based on a Microsoft Access database to cover most of their core business processes for course management, bookings and certification. In light of an increasing level of business and the need to maintain its high standards to customers, the company decided that a new system was required to provide a solid foundation for the future. In particular there was a need to improve performance, extend functionality and provide better quality information to management. It was essential for the company to retain all historical information and that the transition to a new system did not cause any disruption to the business. UTN produced an outline statement of requirements for the new system and invited proposals from several potential suppliers. After assessment and further discussions UTN chose Soltec as the supplier for a complete replacement of its existing system.

Soltec carried out an in-depth examination of the business requirements and its existing systems. Together with UTN we produced a detail specification and conversion plan for a system to satisfy current and future needs. Following development, testing and training the system was successfully implemented in October 2005. The changeover involved transfer of information from more than 60 tables in the existing Access database. Microsoft.Net and SQL database technologies were used to provide a fast, robust and future-proof environment for the business.

“Our success is based on the provision of high quality training courses and an excellent level of service to our customers. As the business grew we recognised that a replacement of the existing system was needed to maintain and improve these high standards in all aspects of our operations. The essential elements of the new system were identified with the objectives of improving functionality and performance, the need for a smooth transition and retention of all historical information. We invited proposals from several suppliers and chose Soltec based on their understanding of our needs and their track record for developing, installing and supporting business critical applications. We have been delighted with the friendly and professional manner in which the entire process was carried out. The trouble-free implementation, ease-of-use of the system and the high quality of on-going support services are equally impressive. The new system has supported our continued growth and has enabled us to gain benefits of improved performance, pre and post sales support, control, traceability and better management information.”