Based in Hull, Albert Baxter Cold Storage Ltd was formed in 2006 to satisfy the needs of local companies for temperature controlled warehousing and distribution. The company had access to existing computer facilities as a temporary measure until a new warehouse management system had been chosen and installed.

After looking at various alternatives the company decided to purchase OpenRoad WMS from Soltec. The main factors for this decision were functionality, flexibility, value-for-money and the ability to get a new system operational in a very short time-scale. Albert Baxter Cold storage was also aware of the high quality of on-going support provided by Soltec to its sister company.

After enhancing the software, to cater for the particular needs of the company, the system was run in parallel for a few weeks to guarantee a smooth transition. OpenRoad WMS became operational within the strict time and cost constraints required by Albert Baxter Cold Storage Limited.

“The formation of a new company and the need to become operational immediately created some interesting situations. Based on previous experience with other software houses we had some initial reservations about the ability of Soltec to make OpenRoad work in the way we needed given the short time-scale available. We achieved a successful outcome as a result of a lot of hard work, patience and understanding by all concerned. We now have a system that suits our line of business and enables us to grow. As a bonus OpenRoad was less than half the price of alternative offerings. Currently we use the standard features of the package but are considering the web-based option to provide an even better level of service to our customers.”

Samantha Lockwood
Coldstore Manager
Albert Baxter Coldstorage Ltd
South Boulevard
HULL
HU3 4DY
Tel: 01482 221661