360° Customer Service Commitment - When you partner with us, you can rest assured that all of your current and future IT needs will be met
The Soltec Dynamics Client Support line (SDCSL) is your help line for timely answers to your Microsoft Dynamics and Collaborative technology related questions. The SDCSL is comprised of professional, experienced people who understand the importance of your business and are able to provide the service you deserve.
Having implemented business IT solutions for many clients, Soltec has extensive knowledge of the Microsoft Dynamics applications. Our highly trained client support team and consultants work together to provide you with the answers you need - when you need them. After your Dynamics "go-live" your dedicated on-site consultants turn over your project information to our agents who have the information at the ready when you require assistance.
Last year alone, over 80% of the support requests handled by our Client Support Line were resolved during the first call. And when you need more than telephone support, your client support team member can schedule a visit from field consultants who are already familiar with your company, your needs and your implementation.